Privacy Policy
Effective date: July 1, 2026
HK Eat Well Network Technology Limited
Introduction
This Privacy Policy describes how HK Eat Well Network Technology Limited ("we", "us", or "our") collects, uses, stores, and protects information when you visit our website or use our mobile applications. By using our website or applications, you agree to the practices described in this policy.
Information We Collect
We collect the following categories of information:
- Information you provide directly, such as your name, email address, and message content when you contact us.
- Technical information, such as device type, operating system, app version, language settings, approximate location, usage events, crash logs, and diagnostic data.
- Advertising and analytics information, such as ad interactions, identifiers, and aggregated usage statistics where applicable.
How We Use Information
- To provide, maintain, and improve our website and mobile applications.
- To respond to user inquiries and support requests.
- To monitor app performance, fix bugs, and improve user experience.
- To comply with legal obligations and platform requirements.
- To prevent fraud, abuse, and security issues.
- To support advertising, analytics, and measurement where applicable.
Advertising and Analytics
Our mobile applications may use third-party advertising and analytics services, such as Google AdMob or similar advertising networks, to display ads, measure ad performance, prevent abuse, and understand app usage. These third-party services may collect and process information according to their own privacy policies.
Third-Party Services
We may rely on third-party services to operate our website and applications, including app stores, advertising networks, analytics providers, crash reporting tools, hosting providers, and email service providers. These providers process information under their own terms and privacy policies.
Cookies and Similar Technologies
Our website may use cookies or similar technologies for basic site functionality, analytics, and security. You can manage cookies through your browser settings.
Data Retention
We retain information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our website and applications are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Data Security
We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be processed and stored in countries or regions outside your own, including jurisdictions with different data protection laws.
User Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to make other privacy-related requests. To exercise these rights, please contact us at privacy@hkeatwell.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Continued use of our website or applications after changes become effective constitutes acceptance of the updated policy.
Contact Us
HK Eat Well Network Technology Limited
UNIT E01 10/F, WONG KING INDUSTRIAL BUILDING,
2-4 TAI YAU STREET, SAN PO KONG,
KOWLOON, HONG KONG
Email: privacy@hkeatwell.com